We want you and your furry friend to be completely satisfied with your purchase from Wilson's Doggy Deli.

 

If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return your purchase within 14 days of receipt for a full refund or exchange.
 

Refunds for the full value of the order are only given if the product(s) is unopened on it’s return - opened products can be returned, but will be weighed and only the portion received back will be refunded.

 

Please post your items to the following address:

Wilson's Doggy Deli

Peel House

2 Chorley Old Road

Bolton

BL1 3AA

 

Return postage is paid for by the customer, except where there is evidence of a faulty or incorrect product being supplied. In those instances, we will send you a free returns label to be used at any DPD pick up stop - please contact us to discuss this.

 

Although we are usually very quick, please allow up to 14 days from the date you sent your order back to us to allow the returns process to be completed.

 

Full refunds will always be given where there is evidence the product is faulty.

If you have any questions about our return and exchange policies, please don't hesitate to contact us.